TIP:

Tips for the artist is welcomed for good service.

PAYMENT:

​All deposits are made with Venmo, PayPal, credit cards listed below or cash. All payments for treatments may be made in person by cash or credit card. Payment must be made in full by the end of 2nd session.

Accepted:

    • Cash
    • Venmo
    • PayPal
    • Apple Pay
    • Credit Cards: most US-issued and magstripe or chip cards bearing a Visa, MasterCard, Discover, or UnionPay logo.
    • ***American Express and checks NOT accepted.

DEPOSIT:

You must secure an appointment with a deposit ($200 or $100 for Scalp Micropigmentation based on treatment plan and $100 for Brows), which should be made at least 48-72 hours or 7 days before procedure using a credit card during online booking or make a cash deposit in person. It’s to ensure that you are serious about booking your appointment and will be deducted from the total cost of your session upon your visit. The card may be used for Rescheduling, Cancellation/No-Show, Deposit Forfeit (ex., Late), or any other unexpected change in plans. Deposit will be forfeited if:

      • Late: more than 10 minutes late to your appointment.
      • Medical Contraindications upon appointment arrival.
      • Client does not proceed with agreed haircut or hair length as discussed and agreed during consult/communication.
      • Reschedule, Cancel & No-Show within 72 hours of appointment.

You will incur no fee for a full refund on your deposit if you reschedule or cancel within our terms, however, there is a $20 fee (non-refundable, non-negotiable and does NOT go towards your balance) for the 2nd credit card booking if the previous booking was refunded.

LATE:

You have a 10-minute grace period, but arriving later require rescheduling with deposit forfeited. Time lost cannot be easily made up and with the same quality of work & without running into someone else’s appointment. We cannot rush or cut corners. If rescheduling or cancelling becomes necessary then the cancellation fee will apply.

Call and let us know if you’ll be running late in case we can switch you to a later time.

Everyone’s time is valuable and our schedule may have a waitlist.

RESCHEDULING, CANCELLATION & NO SHOW:

Deposit is only refundable or transferable if you reschedule or cancel with more than 72 hours notice. Other fees:

      1. More than 72 hours notice:$0
      2. Less than 72 hours notice:deposit or amount equivalent to original deposit forfeited.
      3. Less than 24 hours notice:deposit or amount equivalent to original deposit forfeited plus either $100 for any scalp micropigmentation, $75 for scars/microneedling/beard/mustache, or $50 for eyebrows/freckles.
        ***In order to book your next session, you must submit all penalty fees beforehand online or in person.
        ***Free touch up session: same rules apply above; however, because by this time your balance will be $0 (disregard financing), you must make a non-refundable fee per above to book the next touch up session online.

CONTRAINDICATIONS UPON APPOINTMENT ARRIVAL:

We will NOT be able to perform this procedure if you’re pregnant or breastfeeding. NO EXCEPTIONS. If you fail to inform us of any contraindications upon arrival, it will be considered a Cancellation. You’ll be charged the balance from the entire original cost of the treatment. Same fees incur as “RESCHEDULING, CANCELLATION & NO SHOW” for insufficient notice.

ANNUAL TOUCH UP:

It is your responsibility to schedule your free touch up with the technician before the end of your 12 month complimentary touch up period. We will NOT be able to follow up within the year for every clients’ free touch up. Please don’t assume your artist is available at the last moment or in that last month, so schedule your last visit in a timely manner or around the 11th month.

PROMOTIONS / SPECIAL OFFERS:

Details agreed upon per promotion, if such offer is available, can be retracted only if balance void of that discount is fully paid by the beginning of the 1st session. No refunds for promotional offer(s) after end of 1st session. Once offer is retracted by the beginning of the 1st session, contracted details will be as well. If contracted details are breached by client after the end of the 1st session whether by client’s no-show, client’s decision to discontinue treatment, and/or client’s attempt to avoid any details in the contract, discounted offer will be retracted. However, any remaining agreed photos, videos and/or media will still be used as agreed. No changes to the promotion(s) offered are allowed by the client.

Client accepts to waive all his/her rights for any claim against the technician or Microhair Studio and its representatives and subsidiaries for any reasons may involve whatsoever including all claims for injury, seen or unseen that may occur as a result of the details contracted in client’s chosen promotion. Client accepts full responsibility for the decision to have this cosmetic tattoo work done in addition to the details contracted in client’s chosen promotion. Client consents to the application of the semi-permanent tattoo and to any actions or conduct of the representatives and employees of Microhair Studio reasonably necessary to perform the tattoo procedure and details contracted in client’s chosen promotion.

REFUND AND RETURNS:

The nature of permanent cosmetic tattooing is a multi-session procedure that requires more than one visit to achieve the desired shape and color in most cases and is particularly true for any corrective work as well as complete tattoo removal. The results of any cosmetic procedure, including but not limited to permanent cosmetics and complete tattoo removal, can not be guaranteed due to the unique and unpredictable nature of each person’s body, skin and temperament. As such, there are no refunds for any work that has already been done should the client choose for any reason to forgo additional sessions that may be needed to achieve the desired results. We cannot guarantee successful result on 100% of our clients especially those with problem skin and do not offer refunds as we have carried out the treatment at a cost to us.

You can reduce your treatment size after 1st payment is made on your treatment package, but you will not receive a prorated amount as a refund or store credit. You can split your treatment session (whether 1st session or 2nd session) into 2 parts so that you can complete part 2 on a separate date, however, balance must be paid off at 2nd treatment.

You can increase your treatment size after 1st payment is made on your treatment package, but price will reflect new package plan. You will not receive a refund on your original or prior package plan in order to purchase a new plan if you’ve already completed your 1st session into your original or prior plan.

Details agreed upon per promotion, if such offer is available, can be retracted only if balance void of that discount is fully paid by the beginning of the 1st session. No refunds for promotional offer(s) after end of 1st session. Once offer is retracted by the beginning of the 1st session, contracted details will be as well. If contracted details are breached by client after the end of the 1st session whether by client’s no-show, client’s decision to discontinue treatment, and/or client’s attempt to avoid any details in the contract, discounted offer will be retracted. However, any remaining agreed photos, videos and/or media will still be used as agreed. No changes to the promotion(s) offered are allowed by the client.​

Products are final sale, so no refunds offered.​

PRICING:​​​

Policies and fees are subject to change without notice.; however, once treatment is booked, price is guaranteed unless Rescheduled or Cancelled/Forfeited. Please note that the rates may vary in the case of traveling, events or in special circumstances.

***If you deliberately violate any of our terms and conditions, including our aftercare suggestions, we will be excluded from liability and we have the right to cancel any treatment in the future.

***We reserve the right to respectfully decline service to anyone.